{"id":7906,"date":"2023-09-26T04:57:05","date_gmt":"2023-09-26T04:57:05","guid":{"rendered":"https:\/\/dreamstyle.photos\/?page_id=7906"},"modified":"2024-03-07T10:53:45","modified_gmt":"2024-03-07T10:53:45","slug":"clicksell-photos-faq-support","status":"publish","type":"page","link":"https:\/\/clicksell-photos.de\/en\/clicksell-photos-faq-support\/","title":{"rendered":"Click&Sell Photos – FAQ & Support"},"content":{"rendered":"
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Click&Sell Photos – FAQ, Beispiele & Support<\/h1>\n

FAQ are based on the version<\/strong>: 1.2.3
Last updated<\/strong>: 07. M\u00e4rz 2024<\/p>\n

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Click&Sell Photos<\/a>\n<\/div><\/div><\/div>
FAQ, Examples & Support<\/a>\n<\/div><\/div><\/div>
Documentation<\/a>\n<\/div><\/div><\/div><\/div><\/div>
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Frequently Asked Questions<\/strong> (FAQ) and examples of use<\/h2>\n
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  1. Do I have to provide every product in the store <\/strong>with an input field for a photo code?<\/strong><\/a><\/li>\n
  2. Can I also use the photo code as a contact sheet where the user can choose 10 photos?<\/strong><\/a><\/li>\n
  3. I would like to give a user the possibility to choose as many photos as he wants from 20, which he can then purchase for 2,- \u20ac per piece. How do I create the photo code?<\/strong><\/a><\/li>\n
  4. I want to sell a photo set with 5 photos for 19,99 \u20ac. The user should be able to choose from 10 photos only 5 pieces. How do I create this the photo code?<\/strong><\/a><\/li>\n
  5. What does the customer get if he does not order digital photos?<\/strong><\/a><\/li>\n
  6. I also offer payment by bank transfer in the store. Does someone get a download even if he has not yet paid? What is the solution for this?<\/strong><\/a><\/li>\n
  7. How can I change the design via CSS?<\/strong><\/a><\/li>\n
  8. How can I change the image name of the photos for the order email?<\/strong><\/a><\/li>\n
  9. Feel free to submit your question under Support and Contact.<\/strong><\/a><\/li>\n<\/ol>\n

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    Answer to 1:<\/strong><\/p>\n

    Do I have to provide every product in the store with an input field for a photo code?<\/strong><\/p>\n

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    1. No, it is not necessary.<\/li>\n
    2. You can fill the products that should have an input field for a photo code with the shortcode.<\/li>\n
    3. All other products remain as you have set them.<\/li>\n<\/ol>\n

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      Answer to 2: <\/strong><\/p>\n

      Can I also use the photo code as a contact sheet where the user can choose 10 photos?<\/strong><\/p>\n

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      1. Yes you can.<\/li>\n
      2. Create a normal user album with a \"price per album\" for this purpose.<\/li>\n
      3. Set the number of photos to be selected to 10.<\/li>\n
      4. Now it should look like this:
        \"\"<\/a><\/li>\n
      5. Now you can save the user album.<\/li>\n
      6. Now create a WooCommerce product with 0,00 \u20ac and name it e.g. Contact Sheet.<\/li>\n
      7. F\u00fcge den Shortcode „[„casp_client_album“]“ (ohne die 4 Anf\u00fchrungszeichen) hinzu.<\/li>\n
      8. Make sure that the product is NOT \"Downloadable\".<\/li>\n
      9. Now you can publish the product and via the code entry the user can now select the photos.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n
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        Answer to 3:<\/strong><\/p>\n

        I would like to give a user the possibility to choose as many photos as he wants from 20, which he can then purchase for 2,- \u20ac per piece. How do I create the photo code?<\/strong><\/p>\n

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        1. Create a normal user album WITHOUT a \"price per album\".<\/li>\n
        2. Now it should look like this:
          \"\"<\/a><\/li>\n
        3. Add your photos via the \"Gallery selection\".<\/li>\n
        4. Now you can save the user album.<\/li>\n
        5. Now create a WooCommerce product with 2,- \u20ac and name it e.g. Single photos.<\/li>\n
        6. F\u00fcge den Shortcode „[„casp_client_album“]“ (ohne die 4 Anf\u00fchrungszeichen) hinzu.<\/li>\n
        7. If you want the set to be digital, don't forget to activate \"Downloadable\".<\/li>\n
        8. Now you can publish the product and via the code entry the user can now select the photos.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n
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          Answer to 4:<\/strong><\/p>\n

          I want to sell a photo set with 5 photos for 19,99 \u20ac. The user should be able to choose from 10 photos only 5 pieces. How do I create this the photo code?<\/strong><\/p>\n

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          1. Create a normal user album with a \"price per album\" for this purpose.<\/li>\n
          2. Set the number of photos to be selected to 5.<\/li>\n
          3. Now it should look like this:
            \"\"<\/a><\/li>\n
          4. Add your photos via the \"Gallery selection\".<\/li>\n
          5. Now you can save the user album.<\/li>\n
          6. Now create a WooCommerce product with 19,99 \u20ac and name it e.g. Photo Set 1.<\/li>\n
          7. F\u00fcge den Shortcode „[„casp_client_album“]“ (ohne die 4 Anf\u00fchrungszeichen) hinzu.<\/li>\n
          8. If you want the set to be digital, don't forget to activate \"Downloadable\".<\/li>\n
          9. Now you can publish the product and via the code entry the user can now select the photos.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n
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            Answer to 5:<\/strong><\/p>\n

            What does the admin or customer get if they don't order digital photos?<\/strong><\/p>\n

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            1. For the customer, the preview images are included in the email.<\/li>\n
            2. For the admin, the file names are included in the mail.<\/li>\n
            3. This way it may be easier for the admin to pick out and develop the appropriate photos.<\/li>\n
            4. This is what the email looks like:
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              Answer to 6:<\/strong><\/p>\n

              I also offer payment by bank transfer in the store. Does someone get a download even if he has not yet paid? What is the solution for this?<\/strong><\/p>\n

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              1. After a customer has received his order, he is still \"on hold\" in the WooCommerce backend.<\/li>\n
              2. The order email only lists the photos, but does not link to them.<\/li>\n
              3. Once the admin sets the order to Completed, the customer will receive his email with the download links.
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                Answer to 7:<\/strong><\/p>\n

                How can I change the design via CSS?<\/strong><\/p>\n

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                1. Each element has its own CSS ID or class which you can change via Custom CSS in your theme.<\/li>\n
                2. Here is an overview:
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                  Answer to 8:<\/strong><\/p>\n

                  How can I change the image name of the photos for the order email?<\/strong><\/p>\n

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                  1. To do this, you just need to change the title in the media management of WordPress.<\/li>\n
                  2. See here:
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                    Support and Contact Information<\/h2>\n

                    For any questions, issues, or support requests, please contact our customer support team:<\/p>\n